Legal/Civic

Bank Conduct Index

Bank Conduct Index is what the UK Financial Ombudsman actually decided: uphold rates by firm and by issue, built from published final decisions, with the regulations each decision cited.

What the Financial Ombudsman actually decided

Pages
113,204+
Languages
1
English
LLM-Ready
Yes
llms-full.txt available
11th of 101 measured sites in the collection, by sitemap URLs · 4th of 23 measured in Legal/Civic · 14% of that category's measured pages

Gallery

Screenshot of the Bank Conduct Index website — view 1 of 3

What is Bank Conduct Index?

Aggregates what the Financial Ombudsman Service actually decided, rather than what firms say about their own complaint handling: uphold rates broken down by firm and by issue, the most-decided issues, firms ranked by decision volume, and the rules behind each outcome. Covers UK banking decisions alongside US consumer complaints, and publishes how the figures are produced.

Key facts

Category
Legal/Civic
Languages
English
Measured size
113,204+ pages
Website
bankconductindex.com

113,182 → 113,204 pages measured, 30 Sep to 10 Oct

What's Inside

  • Uphold rates by firm
  • Most-decided issues
  • Firms by decision volume
  • Compare firms
  • Trends over time
  • My odds
  • The rules behind the decisions
  • Full method

Explore Bank Conduct Index

The main sections, straight from the site's own index.

Sample Content

A selection of what you'll find inside Bank Conduct Index.

FirmsIssuesCompareTrendsRulesMy oddsMethod
Explore all content on bankconductindex.com

Who Is This For?

Citizens
Legal Professionals
Journalists

UK law, US federal & state law, citizenship and immigration, police and civil rights — accessible legal intelligence for people who need to understand their rights.

Frequently Asked Questions

What is Bank Conduct Index?

Bank Conduct Index is what the UK Financial Ombudsman actually decided: uphold rates by firm and by issue, built from published final decisions, with the regulations each decision cited.

What languages does Bank Conduct Index support?

Bank Conduct Index is available in English.

Who runs Bank Conduct Index?

Bank Conduct Index is part of the Tonvin Collection, a family of expert knowledge websites.

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