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About Bank Conduct Index
Aggregates what the Financial Ombudsman Service actually decided, rather than what firms say about their own complaint handling: uphold rates broken down by firm and by issue, the most-decided issues, firms ranked by decision volume, and the rules behind each outcome. Covers UK banking decisions alongside US consumer complaints, and publishes how the figures are produced.
What's Inside
- Uphold rates by firm
- Most-decided issues
- Firms by decision volume
- Compare firms
- Trends over time
- My odds
- The rules behind the decisions
- Full method
Sample Content
A selection of what you'll find inside Bank Conduct Index.
Who Is This For?
UK law, US federal & state law, citizenship and immigration, police and civil rights — accessible legal intelligence for people who need to understand their rights.
Details
- Website
- bankconductindex.com
- Category
- Legal/Civic
- Languages
- English
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