Legal/CivicEnglish

How Civil Help is built

Measured numbers

Counted by the collection, not written by hand. A figure we cannot support is left out rather than shown as zero.

Pages
1,308
16th of 24 measured in Legal/Civic, by sitemap URLs
Page count over time
1,309 → 1,308 pages measured, 30 Sep to 25 Oct
Languages
English
Uptime
100.00% over 30 days
From the public status feed
Deploys
16 in the last 30 days
Last deploy 24 Oct 2026. From the public status feed
llms.txt
Published
llms.txt 7.1 KB · llms-full.txt 370 KB
Feed
Published
Sitemap
Listed in robots.txt
Content last updated
23 Oct 2026
As reported by the site itself

Tech and AI search

Read from the live site on 2026-10-23: its homepage, robots.txt and llms.txt. A line we could not read is left out.

Built with
Next.js
Read from the homepage markup
Structured data
ItemList, Organization, WebSite
schema.org types on the homepage
AI crawler access
Allows all 11 major AI crawlers
From the site’s robots.txt
llms.txt link depth
42 page links
Markdown links in the site’s llms.txt
Search
Search box on the homepage

How it is built, by role

The same roles apply across the whole collection. Nothing in this block is specific to this site; what the site says about itself is quoted word for word below it.

  1. 1

    Edge network

    Visitors reach a site through an edge layer: a content delivery network with a web application firewall in front of it.

  2. 2

    Application host

    The edge talks to an application host that serves the site and renders its pages.

  3. 3

    Data

    What the pages show comes from a relational database or, for a site pre-rendered at build time, from data files built into its release.

  4. 4

    Scheduled measurement

    The collection measures its sites on a schedule: content dates and site health nightly, page counts read from each site’s sitemap weekly. Every reading is kept with its date. A site too large to re-walk is not re-measured, and shows no trend.

  5. 5

    Public status feed

    A monitoring panel sends a signed report on uptime, deploys and backups once a day, and the Operations page publishes it. A figure on this page that comes from that report says so.

In the site's own words

Each passage is copied unaltered from a page the site publishes, with the address it was taken from and the date we took it. We add nothing between them.

“Civil Help is a free, independent UK information portal that helps people understand their rights, eligibility, complaint routes, support options, obligations, deadlines, forms, and next steps.”

Source: civilhelp.co.uk/llms.txt · retrieved 2026-10-24

“Each guide is researched directly from UK legislation, statutory instruments, official codes of practice, regulator guidance, and ombudsman scheme rules — not aggregated from secondary sources.”

Source: civilhelp.co.uk/about · retrieved 2026-10-24

“Figures, deadlines, and processes are verified against the body that operates them — for example, GOV.UK and DWP for benefits, HMRC for tax, the FCA and Financial Ombudsman Service for financial services, ACAS for employment disputes, the ICO for data protection, the Home Office and UKVI for immigration, the Solicitors Regulation Authority and Legal Ombudsman for legal services.”

Source: civilhelp.co.uk/about · retrieved 2026-10-24

“Drafts are rewritten to remove jargon and to explain UK statutory concepts in language a non-specialist can act on.”

Source: civilhelp.co.uk/about · retrieved 2026-10-24

“Every guide carries a visible last-reviewed date and a target next-review date.”

Source: civilhelp.co.uk/about · retrieved 2026-10-24

“Guides covering rates that change each April (NMW, SSP, benefit rates, tax thresholds) are reviewed annually as a hard deadline.”

Source: civilhelp.co.uk/about · retrieved 2026-10-24

“We treat correction requests as a priority and aim to update the live guide within 14 days, with a note in our changelog.”

Source: civilhelp.co.uk/about · retrieved 2026-10-24

“16 branching decision trees that walk users to the right route, scheme, or process.”

Source: civilhelp.co.uk/llms-full.txt · retrieved 2026-10-24

Screenshots

  • Civil Help website screenshot 1
  • Civil Help website screenshot 2
  • Civil Help website screenshot 3

Timeline

1,309 → 1,308 pages measured, 30 Sep to 25 Oct

Pages measured over timePages measured: 30 Sep, 1,309; 10 Oct, 1,309; 18 Oct, 1,309; 25 Oct, 1,308.1,30930 Sep1,30910 Oct1,30918 Oct1,30825 Oct
Pages measured over time
DatePages
2026-09-301,309
2026-10-101,309
2026-10-181,309
2026-10-251,308
  1. 30 Sep 20261,309 pages
  2. 10 Oct 20261,309 pages
  3. 18 Oct 20261,309 pages
  4. 25 Oct 20261,308 pages